SKILLS

All soft skills and skills that we help you train, have a direct relationship with learning from successes and failures, and with error analysis and cognitive bias.

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Soft skills are key competences that are no less useful for personal and relational and school and professional life than hard skills. One set does not exclude the other one, but rather one amplifies the value of the other.

If a person is competent, productive, adequately instructed, and is also motivated, is an effective communicator, a good listener, an excellent problem solver, then his or her value will certainly be greater than just the sum of his/her knowledge and know-how.

If by hard skill we mean technical-specialist skills, soft skills are a set of cross skills.
If hard skills are specific to each sector, soft skills are useful for each profession.
If hard skills are learned through study and on-the-job training, soft skills depend on experiential background and individual attitudes.
If hard skills are impersonal and therefore easy to evaluate, soft skills are personal and therefore difficult to measure.
If hard skills say what and how much we know, soft skills show who we are.

In a rapidly changing world and in one where machines will become more and more efficient and will be able to easily perform exceptionally complex activities on behalf of humans, the key to success will lie in the ability to develop soft skills that only humans possess or can learn.

Imperfection and the ability to transform setbacks and unexpected events into new and more creative opportunities will make us unique and irreplaceable. It will be our ability to experiment and imagine that will not be engulfed by technology. It will be our ability to value the uniqueness of a person, the ability to learn from mistakes and failures that will allow organisations to thrive, despite constant change.

Two of the most important soft skills, for us, are: making mistakes and, also, learning from mistakes. However, both skills are culturally opposed. Error is associated with incompetence and lack of skill. Consequently, learning is understood as the acquisition of knowledge gained only and solely from positive experiences.
The outcome of this way of understanding mistakes and learning is that most of the time innovation is purely “cosmetic” and a facade. Because innovation occurs only by experimentation and through trial and error.

Lifelong learning, on the other hand, requires the development of skills, or just primarily soft skills, including problem solving, critical thinking, creativity and constructive emotion management.
These so-called “soft” skills allow us to navigate the most disparate difficulties in a rational and constructive way and to adapt to the various situational shifts.

At Scuola di Fallimento, we will help you train skills that have a direct relationship with learning from success and failure, and with error analysis and cognitive bias.

We have divided them into 6 different areas that should not be considered rigid sub-divisions, but a working method for us to offer a clear view of the skills that can be trained and the direct and indirect relationship existing between each of them.

  • Personal Skills – Imply self-knowledge and understanding the process in which our thoughts take shape; it means looking at ourselves and reflecting on what we are and what we would like to be.
  • Learning Skills – Learning skills require a desire to learn, develop senses and the ability to manage information flow.
  • Interpersonal/Relational & Communication Skills – Working in a group implies having to relate to others, even with people with whom we do not get on well.
  • Organisational/Leadership Skills – A good leader has personal and relational qualities that promote widespread leadership, making his co-workers active players and not just spectators.
  • Intellectual Skills – Decision-making, formulating evaluations, solving problems and pursuing a goal by choosing the appropriate resources, self-correction and self-criticism require us to possess not one but several kinds of intelligence.
  • Thinking Skills – We reason, we reflect, we imagine, we fantasise, we remember, we pay attention, and we communicate, and we build hypotheses about the world and how to think about it thanks to different types of thinking processes.

Soft skills are not innate gifts, but attributes that may be acquired, improved and trained in a conscious way.
It is certainly more difficult to measure metacognition or creativity but difficult does not mean impossible.

PERSONAL
SKILLS

PERSONAL
SKILLS

ORGANISATIONAL
SKILLS

LEARNING
SKILLS

LEARNING
SKILLS

INTELLECTUAL
SKILLS

INTERPERSONAL
SKILLS

INTERPERSONAL
SKILLS

THINKING
SKILLS