{"id":2888,"date":"2021-05-04T15:04:17","date_gmt":"2021-05-04T13:04:17","guid":{"rendered":"https:\/\/www.scuoladifallimento.com\/?post_type=avada_portfolio&#038;p=2888"},"modified":"2021-11-18T16:01:36","modified_gmt":"2021-11-18T15:01:36","slug":"listening","status":"publish","type":"avada_portfolio","link":"https:\/\/www.scuoladifallimento.com\/en\/glossary\/listening\/","title":{"rendered":"Listening"},"content":{"rendered":"<p><strong>Old English hlysnan \u201cto listen, hear\u201d, \u201cattend to\u201d, \u201cobey\u201d.<\/strong><\/p>\n<p>To learn from our mistakes and those of others, it is necessary not only to have developed the ability to listen to others but also to ourselves.<br \/>\n<strong>Listening is the ability to receive and accurately interpret messages in the communication process;<\/strong> it is the key to effective communication, as well as a skill at the base of all positive human relationships.<\/p>\n<p><strong>It is not a passive process<\/strong>: it requires focus and an effort concentrated on the messages communicated, avoiding distractions and preconceptions, but also empathic participation. Often the primary concern when listening is to work out ways to respond, to argue, or to verbally punish.<br \/>\nKnowing how to listen means paying attention to the content of the communication, how it is communicated, the use of language, the tone of voice and how body language is used by the other person to express themselves. In other words, <strong>it means being aware of both verbal and non-verbal messages.<\/strong> If the speaker is expressing an unshared point of view, a question, a concern or a doubt, the tendency will be to stop active listening and therefore participation and there will be no empathic understanding.<\/p>\n<p>Instead, to build a healthy culture of <a href=\"https:\/\/www.scuoladifallimento.com\/en\/glossary\/error\/\" rel=\"noopener\" target=\"_blank\">error<\/a>, it is necessary to acquire full and accurate understanding of the speaker\u2019s point of view and evaluate it <a href=\"https:\/\/www.scuoladifallimento.com\/en\/glossary\/critical-thinking\/\" rel=\"noopener\" target=\"_blank\">critically<\/a>, developing an altruistic approach; to develop good ability <a href=\"https:\/\/www.scuoladifallimento.com\/en\/glossary\/attention-to-detail\/\" rel=\"noopener\" target=\"_blank\">to observe<\/a> the non-verbal cues that accompany what is said to enhance understanding; to encourage the speaker to communicate fully, openly and honestly.<\/p>\n<p><strong>Good predisposition to active listening favours greater sharing of information and may prevent repetition of the same mistakes or prevent any failures.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Old English hlysnan \u201cto listen, hear\u201d, \u201cattend to\u201d, \u201cobey\u201d. To <a href=\"https:\/\/www.scuoladifallimento.com\/en\/glossary\/listening\/\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[81],"portfolio_skills":[],"portfolio_tags":[112],"class_list":["post-2888","avada_portfolio","type-avada_portfolio","status-publish","format-standard","hentry","portfolio_category-glossary","portfolio_tags-l"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Listening - Glossary - Scuola di Fallimento<\/title>\n<meta name=\"description\" content=\"Listening is the ability to receive and accurately interpret messages. 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